Q: What payment term do you accept? A: We accept the following payment terms: T/T; Credit car, Debit card, Paypal, Western Union and others on Alibaba. Q: What is the production time? For some products, we have stock in our factory. For some products, the production time is 2-3 working days. If your order is OEM, the produce time should be checked according to the actual situation. Q: What certifications do your products have? A: Our products have passed CQC、CE、RoHS and EAC certifications. Q: How can I trust your product and your company? We focus on the development and production of electric thermal film for 15 years. We are a national high-tech enterprise. Supported by two large electric heating laboratories, we are the participating unit in the electric thermal film industry standard. Q: Are you a factory or a trading company? A: We are a factory. We has 4 independent production bases, self-built factory area of 50,000 square meters. Q: What is your company's supply capacity? A: There are totally 10 production lines, the daily output of graphene electric thermal film reaches more than 20,000 square meters. 

The surface temperature of low temperature products is up to about 30 degrees, and the surface temperature of conventional products is up to about 40 degrees. We suggest you buy the conventional model, both models can adjust the temperature, if the temperature is too high can be lowered, but the low temperature model can reach the maximum temperature is limited.

1.Medium: 25cm*53.5cm (10*21in) US standard /120V plug (no temperature control) product packing rules are what? A: The minimum packaging carton specification of a single product: 8*8*27CM weight: 0.4kg The minimum packaging carton specification of the two products: 9*9*27CM weight: 0.7KG Each box can hold 50 pieces weight: 21KG Packing box size :44*44*56cm 2.Medium: 25cm*53.5cm (10*21in) US gauge /120V digital display temperature control product packing rules is what? A: The minimum packaging carton of specification a product: 8*8*27CM Each box can hold 50 pieces weight: 25.7KG Packing box size :44*44*56cm 3.The box specification of W2022 thermostat ? A: The minimum package specification of a single product : 16*10*4cm weight :0.2kg Each box can hold 65 pieces weight: 15KG Packing box size : 53*29*37 cm 4.Is the heating source of the seedling heating pad heating sheet or heating wire? A: Our product is graphene heating sheet, heating is more uniform, higher comfort. The biggest advantage of heating wire is low cost, but its thermal attenuation is very large, working for a period of time is easy to appear not hot, and the temperature is too high and too low is not very uniform.

1. How much power does the reptile heating pad consume? The power of the mat is very small, and it will not exceed 1 KWH of electricity a day. 2.Can it be used to heat fish tanks? If it is a small tank for raising rumble fish, it can play a heating role because of the small water capacity. If it is a large fish tank with a large water capacity, the water will absorb most of the heat, and the effect may not be obvious. 3.How to identify the specific temperature? This reptile heating pad is the use of rotary or gear control temperature, can only adjust the power level, can not display real-time temperature. 4.Can you connect the external temperature controller？ Yes, it can be used with the thermostat. 5.The reptile heating pad feel not hot. The surface temperature of the reptile heating pad is up to thirty or forty degrees, and if you touch it by hand, it will not be hot, but it is suitable for the heating of the climbing pet. If you need a higher temperature, you can put a layer of insulation underneath.